I took a 911 call tonight from an adult female who was babysitting 3 small children. She called 911 saying that her and the children were feeling nauseated, dizzy, confused, weak etc. She told me right at the beginning of the call that she thought they had carbon monoxide poisoning. I put a carbon monoxide call in and we started the fire department her way.
As I was taking the call, I followed pretty well along the way of carbon monoxide poisoning. I had her take all of the children outside of the home and away from the house. I had them all try to take slow deep breathis. I kept her on the phone and gathered as much information as possible. Right at the very end of the call I decided to ask her if the children looked like their cheeks were red and/or splotchy. That is a common side affect of carbon monoxide poisoning. She said it was dark outside so she took one of the children over by a light to look at them and tell me what she saw. I asked her if they looked red at all and she said "I have them in the light and they look red, but we were out in the sun all day and we are all pretty sunburned." Right after she said that she told me the officer arrived and I disconnected the phone call.
Ok...anyone thinking what I'm thinking? I love that people are aware of how they're feeling. Sometimes being "paranoid" pays off. People who notice more than 1 occupant of a home suffering from some type of ailment often times turn out to be because there really is a problem. But think about it... 4 people all feeling sick to their stomachs. They all have headaches. They are all tired and a little weak. They are all sunburned. Anyone thinking heat stroke? Well, sure enough the fire department arrives on scene and takes some tests and there is no carbon monoxide! They all spent some extra time out in the sun today running around and now they're paying for it. But bless that babysitters heart for being right on top of things. ;D
Saturday, May 9, 2009
I am the voice that calms the mother into breathing life back into her infant son.
I am the invisible hand that holds and comforts the elderly man who woke up this morning to find his wife of 50 years passed away during the night.
I am the friend who talks the disgruntled teenager out of ending her own life.
I sent help when you had your first automobile accident.
I am the one who tries to obtain the information from callers to ensure that the scene is safe for those I dispatch to emergencies - all the while anticipating the worst and hoping for the best.
I am the psychologist who readily adapts my language and tone of voice to serve the needs of my callers with compassion and understanding.
I am the ears that listen to the needs of all those I serve.
I have heard the screams of faceless people I never will meet nor forget.
I have cried at the atrocities of mankind and rejoiced at the miracles of life.
I was there, though unseen my my comrades in the field during the most trying emergencies.
I have tried to visualize the scene to coincide with the voices I heard.
I usually am not privy to the outcome of a call, and so I wonder...
I am the one who works weekends, strange shifts and holidays.
Children do not say they want my job when they grow up. Yet, I am at this vocation by choice.
Those I help do not call back to say thank you.
Still there is comfort in the challenge, integrity, and purpose of my employment.
I am thankful to provide such a meaningful service.
I am a mother, father, sister, brother, son or daughter.
I am where you need me and still here when you don't.
My office is never empty, and the work here is never done.
I am always on call.
The training is strenuous, demanding and endless.
No two days at work are ever the same.
Who am I?
I am an Emergency 9-1-1 Dispatcher.
Friday, May 1, 2009
Would you like to be a contributor to this blog? I'd love the company! If you are in law enforcement (police, fire, dispatch, etc) simply email me at firstname.lastname@example.org and I'll add you on. I'd love for you to share your law enforcement stories here along with mine!
I'm sorry it's been awhile since I've posted. I've been trying to be good about posting regularly but I've been slacking. And now I have alot of personal/family stuff going on in my life that may keep my from blogging on a regular basis for a little while. I don't even go to work again for about a week and a half. I'll try to think of something good to post though and try to keep up. Thank you all for reading this blog. I promise that once I start Police Academy I will have alot to post about...so that's something to look forward to! :P